WTI’s state of the art manufacturing facility allows us to produce large volumes of wet and dry product simultaneously, and under conditions that address the unique processing requirements of each. We can custom blend virtually any combination of raw materials, regardless of make up or granularity, and are sufficiently flexible to incorporate new processes for new product lines, whether wet or dry.
WTI has established a multi-supplier network for our raw materials that allows us to stay ahead of all production needs and fulfill every order in a timely fashion. Our facility exceeds all Good manufacturing Practices (GMP’s) requirements and is BRC certified.
WTI’s Application Specialists are capable of guiding customers through every step of the product development process, from on-site consultations that allow us to observe and evaluate their processes, to lab work that allows us to create or modify solutions we then refine in our pilot plant.
Whatever the challenge, our Application Specialists will work with you to develop the solutions you need to meet your goals, and in accordance with the most stringent standards for safety, quality and service.
Because our company has never lost sight of its family-owned heritage, we believe in forging lasting partnerships with customers rather than making a quick sale. We continually strive to deliver superior product and support to ensure we remain your long-term partner.
Quality is the hallmark of all WTI products and processes. Clients can be assured that our products and processes are continually monitored for quality and safety, as are the products and processes of its suppliers. Our commitment to excellence ensures that you will receive quality, safe and legal products.
In addition to sampling and testing all incoming product for pH, moisture content, granularity and other criteria, we require that our suppliers undergo an annual third-party audit to ensure their processes and products meet or surpass all applicable standards for safety and quality.
Additionally, we’ve implemented dedicated HACCP plans for our dry, liquid lines, as well as for products that undergo drying during manufacturing. The plans also identify and target control points upstream and downstream of manufacture to address issues ranging from temperature and moisture control to pest and humidity control.
We’re committed to sourcing, manufacturing, warehousing and distribution practices that ensure our customers receive wholesome, quality product.
WTI’s customer service team is dedicated to providing the best possible solutions and support to you, our valued customer.
The process begins with your order, which is digitally tracked through manufacturing, packaging, distribution and delivery. WTI’s customer service team is there every step of the way to ensure you receive your correct order in the most efficient and quickest way possible.
WTI has been nurturing relationships for over thirty years and our customers will never be an order number or quota to fill. Our commitment to excellence ensures that you will always receive superior, personalized customer service.